- 1. Acceptance of Terms
- 2. Eligibility & Age Verification
- 3. Account Registration
- 4. Deposits & Payments
- 5. Withdrawals
- 6. Bonuses & Promotions
- 7. Games & Betting Rules
- 8. Prohibited Conduct
- 9. Account Suspension & Closure
- 10. Responsible Gaming
- 11. Privacy & Data
- 12. Intellectual Property
- 13. Limitation of Liability
- 14. Amendments to Terms
- 15. Contact Us
You must be at least 18 years of age to register and use 92 game. We verify age and may request documentation at any time. Underage accounts are permanently closed.
Each player may hold exactly one account at 92 game. Duplicate accounts result in suspension of all associated accounts and forfeiture of balances pending review.
All games on 92 game use certified RNG or provably fair technology. Outcomes are not manipulated. Players can verify crash game rounds using published seed hashes.
Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you") and 92 Game ("the Platform", "we", "us", "92 game"), which operates the website at 92game.im. By registering an account, logging in, making a deposit, or using any part of the 92 game platform, you are confirming that you have read these Terms in full, that you understand them, and that you agree to be bound by them without qualification.
If you do not agree to any part of these Terms, you must not use the 92 game platform. Continuing to use the platform after any update to these Terms constitutes acceptance of the revised version.
These Terms apply to all players using 92 game from Pakistan and supersede any prior agreements or representations made verbally or in writing. Where any provision conflicts with applicable local law, the more restrictive provision applies.
Eligibility & Age Verification
To open and use a 92 game account, you must satisfy all of the following conditions at all times:
- You are at least 18 years of age. 92 game does not permit access to anyone under this age under any circumstances.
- You are accessing the platform as an individual acting on your own behalf, not as an agent or on behalf of another person.
- You are not registered on any self-exclusion list — including any provided to 92 game directly or through a third-party responsible gaming programme.
- You are not prohibited from gambling under the laws of the jurisdiction in which you are located or which apply to you personally.
- You are accessing 92 game voluntarily and for entertainment purposes.
92 game reserves the right to request age and identity verification documents at any point. Until verification is complete, withdrawals may be held and access to certain features may be restricted. Documents we may request include a valid CNIC (Computerised National Identity Card), passport, or another government-issued photo ID. Providing false or fraudulent documents is grounds for immediate permanent account closure and forfeiture of all funds.
If we have reasonable grounds to believe a player is under 18 years of age, we will suspend the account immediately pending investigation and will not process any withdrawals until the matter is resolved. Any deposits made by verified underage players will be returned to the originating payment method, minus any amounts already wagered.
Account Registration
When you register with 92 game, you are required to provide accurate, complete, and current information. This includes your full name as it appears on your CNIC, a valid mobile number in Pakistan, and a secure password of your choosing.
3.1 One Account Policy
Each individual person may hold only one account at 92 game. If we identify that a single person holds multiple accounts — whether registered under the same or different details — all accounts will be suspended. Any balances across duplicate accounts will be reviewed and may be forfeited pending investigation. Bonuses claimed across multiple accounts will be cancelled.
3.2 Account Security
You are responsible for keeping your login credentials confidential. 92 game will never ask for your password by phone, email, or chat. Do not share your password with anyone. All activity that occurs under your account is your responsibility — if you believe your account has been compromised, contact support immediately via the email address at the bottom of this page.
3.3 Account Accuracy
If any of your registered details change — particularly your mobile number or payment method — you must update them through your account settings promptly. Incorrect payment details can result in withdrawal delays. 92 game is not liable for failed transactions resulting from outdated account information.
Deposits & Payments
All financial transactions on 92 game are processed in Pakistani Rupees (PKR). We do not accept foreign currency and there are no currency conversion fees. The following payment methods are available for deposits at 92 game:
| Payment Method | Min Deposit | Processing Time | Fees |
|---|---|---|---|
| Easypaisa | Rs 500 | Instant | None |
| JazzCash | Rs 500 | Instant | None |
| NayaPay | Rs 500 | Instant | None |
| SadaPay | Rs 500 | Instant | None |
| Bank IBFT | Rs 1,000 | Up to 1 business day | None (bank may charge) |
| Visa / Mastercard | Rs 1,000 | Instant | None |
All deposits must come from a payment account that is registered in your own name. 92 game does not accept deposits from third-party accounts. If a deposit is received from an account that does not match your registration details, the deposit may be reversed and the associated funds held pending verification. We reserve the right to request proof of ownership of any payment method used.
92 game is not responsible for deposits that fail due to issues with your mobile wallet, bank, or network provider. If a deposit is debited from your payment method but does not appear in your 92 game balance within one hour, please contact support with your transaction reference number.
Withdrawals
Withdrawals from your 92 game account are subject to the following conditions:
- Minimum withdrawal amount: Rs 1,000.
- Withdrawals must be made to a payment method registered in your own name — the same name as your 92 game account.
- Identity verification must be completed before any withdrawal is processed. This is a one-time requirement for most accounts, though 92 game reserves the right to request updated documentation.
- Easypaisa and JazzCash withdrawals typically process within 5–15 minutes. Bank IBFT withdrawals may take up to one business day. These are target times and not guarantees — processing times can occasionally be longer due to banking system delays outside our control.
- There are no withdrawal fees charged by 92 game. Your bank or mobile wallet provider may apply their own charges separately.
- Bonus-linked funds are subject to the wagering requirements set out in Section 6 and cannot be withdrawn until those requirements are met.
5.1 Withdrawal Limits
Standard accounts have a daily withdrawal limit of Rs 200,000. VIP Gold, Platinum, and Diamond members benefit from enhanced withdrawal limits as detailed in the VIP Club terms. If you need to withdraw more than the daily limit, please contact support — requests are reviewed on a case-by-case basis and higher amounts may require additional verification.
92 game reserves the right to delay or withhold withdrawal processing in cases where there is a reasonable suspicion of fraudulent activity, bonus abuse, money laundering, or breach of these Terms. We are legally obligated to report suspicious financial activity to relevant authorities where required by law.
Bonuses & Promotions
92 game offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer as well as the general bonus rules set out here.
6.1 Welcome Bonus
New players who register and make their first deposit at 92 game may be eligible for a welcome bonus. The welcome bonus matches a percentage of the qualifying deposit up to a stated maximum in PKR. The specific percentage and maximum are shown on the bonus offer page at the time of registration. Welcome bonuses are only available on a player's first deposit and cannot be claimed retrospectively.
6.2 Wagering Requirements
All bonuses awarded at 92 game carry a wagering requirement — the amount of real-money betting that must be completed before bonus-derived winnings can be withdrawn. The wagering multiplier applicable to each bonus is stated in the specific bonus terms. Until the wagering requirement is met, you may continue playing but any withdrawal request will only release the non-bonus portion of your balance. 92 game does not allow bonus funds to be withdrawn directly without meeting the stated requirement.
6.3 Bonus Abuse
Any attempt to exploit bonuses through structured low-risk wagering strategies, using multiple accounts, or co-ordinating play with other players to artificially meet wagering requirements will be treated as bonus abuse. 92 game reserves the right to cancel bonuses, void associated winnings, and suspend accounts where bonus abuse is identified. The determination of what constitutes abuse rests with 92 game.
6.4 General Bonus Rules
- Only one bonus may be active at a time unless stated otherwise in the offer.
- Bonuses are non-transferable between accounts.
- 92 game reserves the right to modify, suspend, or cancel any promotional offer at any time.
- Bonuses are intended for recreational players — professional or systematic wagering may disqualify a player from bonus eligibility.
Structured low-risk wagering designed to clear bonus requirements without genuine gameplay is classified as abuse. Accounts found doing this will have bonuses cancelled and the associated winnings voided, with no right of appeal.
All bonuses at 92 game have an expiry period stated in the offer terms. If the wagering requirement is not completed before the bonus expires, the bonus amount and any associated winnings will be removed from your balance automatically.
Games & Betting Rules
All games available on the 92 game platform — including crash games, live casino, Baccarat, slots, cricket betting, and fishing games — are governed by the rules published within each game's information panel. These game-specific rules take precedence over any general guidance provided elsewhere on the platform in the event of a conflict.
7.1 Game Outcomes
Game outcomes at 92 game are determined by certified random number generators or, in the case of crash games, provably fair cryptographic algorithms. 92 game does not influence or adjust outcomes in any way. The mathematical parameters of each game — including RTP, volatility, and maximum win — are set by the game provider and cannot be modified by either 92 game or by players.
7.2 Technical Malfunctions
In the event of a technical malfunction during a game round — including server errors, connection drops, or software failures — the round in question may be voided and the stake returned to the player's balance. Where a round has partially completed in a way that is verifiable, the result at the point of interruption may stand. 92 game's determination of the appropriate resolution in malfunction cases is final.
7.3 Cricket & Sports Betting
Cricket betting markets at 92 game are settled according to the official result of the relevant match or tournament. In the event of a match abandonment, postponement, or void result, bets will be settled in accordance with the specific market rules displayed at the time of bet placement. Bets placed on abandoned matches are typically voided and stakes returned, unless the market rules state otherwise.
Where a player believes a game result or bet settlement is incorrect, they should contact 92 game support within 48 hours of the disputed round or event, providing full details including the game, time, and round or bet reference number. Disputes raised after this period may not be investigated.
Prohibited Conduct
The following behaviours are strictly prohibited on the 92 game platform. Engaging in any of the below may result in immediate account suspension, permanent closure, forfeiture of balance, and where applicable, referral to relevant authorities:
- Registering more than one account, whether in your own name or using another person's identity or details.
- Using automated software, bots, scripts, or any other artificial means to interact with games, place bets, or exploit any feature of the platform.
- Attempting to hack, reverse-engineer, or interfere with 92 game's systems, software, or game outcomes.
- Colluding with other players to gain an unfair advantage in any game, including multiplayer fishing games, live casino tables, or any other shared game environment.
- Exploiting errors, bugs, or unexpected behaviour in any game to generate winnings that would not occur under normal game conditions. Such winnings are not valid and will be removed.
- Using 92 game for money laundering, fraud, or any other illegal financial activity. 92 game complies with applicable anti-money laundering obligations and will report suspicious activity where legally required.
- Providing false, misleading, or fraudulent information during registration, verification, or at any other time.
- Accessing 92 game from a restricted jurisdiction using a VPN or other circumvention tool.
Account Suspension & Closure
92 game reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where we reasonably believe that any of the following apply:
- A breach of these Terms and Conditions, including the prohibited conduct listed in Section 8.
- A player has provided false information at any point.
- Age verification has not been completed when requested.
- The account shows signs of fraudulent activity or collusion with third parties.
- A self-exclusion or responsible gaming restriction has been activated by the player or applied by 92 game.
- A regulatory or legal requirement necessitates account restriction.
Where an account is closed due to a verified breach of these Terms, any remaining balance may be forfeited in whole or in part depending on the nature and extent of the breach. Where an account is closed for reasons unrelated to player misconduct — for example, if 92 game ceases operating in a particular market — any verified balance will be returned to the player via their registered payment method.
Players wishing to close their own account voluntarily may do so by contacting support. We will process the closure and any eligible withdrawal within a reasonable time. If you believe you may have a problem with gambling, we encourage you to use the self-exclusion tool rather than simply closing your account — see Section 10.
Responsible Gaming
92 game is committed to promoting responsible gaming across its entire player base. We provide a range of tools that allow players to manage their gaming activity in ways that reflect their individual circumstances and preferences.
10.1 Player Protection Tools
- Deposit Limits: Set a daily, weekly, or monthly maximum deposit amount. Once set, limits take effect immediately. Increases to a limit take 24 hours to activate; decreases are immediate.
- Session Time Reminders: Set a notification to alert you when you have been playing for a set period of time.
- Reality Checks: Periodic pop-up notifications during gameplay that show your current session duration and net position.
- Cooling-Off Periods: Take a break from gambling for a defined period of between 24 hours and 6 weeks. Your account remains open but no deposits or bets can be placed during this period.
- Self-Exclusion: Permanently or indefinitely exclude yourself from 92 game. Self-exclusion is processed within 24 hours of the request and cannot be reversed during the exclusion period.
All responsible gaming tools are accessible directly from your account dashboard. You do not need to contact support to activate them. For more detail on our approach, please read our dedicated Responsible Gaming policy.
If gambling is causing you distress or financial difficulty, please use the self-exclusion tool in your account settings immediately. 92 game would rather you step away safely than continue playing under pressure. Our support team is available 24/7 and can activate your self-exclusion over chat or email if needed.
Privacy & Data
By registering at 92 game, you acknowledge that we collect, store, and process personal data including your name, mobile number, payment details, and gaming activity. This data is used for account management, fraud prevention, regulatory compliance, and improving our services. We do not sell personal data to third parties.
Full details of how 92 game handles your data, your rights in relation to that data, and how to exercise those rights are set out in our Privacy Policy, which forms part of these Terms by reference. Please read it alongside these Terms.
All data transmitted between your device and the 92 game platform is protected by SSL encryption. We implement industry-standard security measures to protect stored data from unauthorised access, though no digital system can guarantee absolute security. You are responsible for the security of your own device and login credentials.
Intellectual Property
All content on the 92 game platform — including but not limited to the brand name, logo, website design, page content, graphics, and game interfaces — is the intellectual property of 92 game or its licensed suppliers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes.
You may not copy, reproduce, republish, transmit, adapt, or commercially exploit any content from 92 game without our prior written consent. Scraping, data harvesting, or the extraction of game data or odds information using automated tools is strictly prohibited.
Limitation of Liability
To the maximum extent permitted by applicable law, 92 game's liability to any player in connection with the use of the platform is limited to the amount deposited by that player in the preceding 30 days. We are not liable for:
- Loss of profits or winnings due to technical failures beyond our reasonable control.
- Indirect, incidental, or consequential losses of any nature.
- Losses resulting from a player's breach of these Terms.
- Interruptions to service due to maintenance, force majeure events, or third-party infrastructure failures.
- Any loss arising from the player's own decision-making during gameplay.
Online gaming involves financial risk. 92 game provides tools to help manage that risk, but the decision to play and the amount wagered are entirely the player's own responsibility. Never bet money you cannot afford to lose.
Amendments to These Terms
92 game reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify players via their registered mobile number or email address and update the "Last Updated" date at the top of this page.
Continued use of the 92 game platform after the effective date of any amended Terms constitutes your acceptance of the changes. If you do not accept the amended Terms, you should stop using the platform and contact support to close your account and withdraw any eligible balance.
We recommend bookmarking this page and reviewing it periodically, particularly before making large deposits or claiming new bonuses.
Contact Us
If you have questions about these Terms and Conditions, need clarification on any clause, or wish to raise a complaint, please contact the 92 game support team through any of the following channels:
- Live Chat: Available 24/7 directly from the platform — the quickest way to reach us.
- Email: support@92game.im — responses typically within 1–2 hours during peak hours.
All formal complaints should be submitted in writing to the email address above with the subject line "Formal Complaint". We will acknowledge receipt within 24 hours and aim to resolve all complaints within 5 business days. Where a resolution is not reached, we will explain the escalation process available to you.
These Terms and Conditions are written in English and the English version is the legally binding version. Any translation provided is for convenience only and in the event of a conflict, the English text prevails.